Royalty Owners can now use the following new fax numbers:
Our new accounting system has generated the standard IRS 1099 MISC form which shows gross royalties only. You will need to refer to your 2020 check detail stubs for all deduction amounts. Please save all monthly check payment stubs as duplicates will not be provided for this detail.
Due to the influx of owner calls related to 1099s, please only call one time and allow 5-7 business days for a response.
Effective October 1, Enerplus is converting to a new Accounting system. Your check display format will look different as a third party will be printing the checks and mailing them. We ask that you help us go green and receive your check detail electronically if possible. You can retrieve your monthly check detail by:
All owner relations remain with Enerplus, and we will be happy to assist you with any questions or concerns that you may have. Due to the layout changes we expect a higher volume of calls - please only call or email one time and allow 5-7 business days for a response.
Please note - for those royalty owners who receive a paper check, there is a volume display issue that we are currently working on with our outside printing source that will be fixed soon. This display issue does not impact your revenues, your net royalties due and check amount are correct.
Thank you for your patience!